Frequently Asked Questions

Standard check-in and check-out times are
Check-in is from 3:00 PM to 6:00 PM and check-out is from 7:00 AM to 11:00 AM.
This may vary depen…Continue reading

I'm sorry.This hotel is entirely non-smoking.
A smoking area is available outside, next to the lobby on the first floor.

Depending on the reservation situation of the day it may not be possible to accept an extension of checkout.
Please contact the front desk.
…Continue reading

All rooms are equipped with a bath / western toilet.Guest room baths will be non-hot springs.The toilet is a washlet.

Depending on the reservation situation of the day, we may not be able to receive check-in earlier than usual.
Please note.
In case of early …Continue reading

There is an air refrigerator in every room, so you can bring alcohol, juice etc.Please refrain from bringing it in the restaurant, please un…Continue reading

Thank you in your self management to use the in-room safe (free).We do not keep valuables at the front desk.Please understand.