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Frequently Asked Questions

Frequently Asked Questions

【Hotel / Guest rooms】
Please tell me the check in time and check out time.
Check-in is from 3:00pm to 7:00pm and check-out is between 7:00am to 11:00am.
In addition, if the check-out time is set at 10:00 in plan you…Continue reading
【Hotel / Guest rooms】
Can I extend the checkout time?
Depending on the reservation situation of the day it may not be possible to accept an extension of checkout.
Please note.
Please understand …Continue reading
【Meals / Restaurants / Bars】
Which is the place of meals?
Both dinner and breakfast are served at the restaurant on the first floor.We offer a wide variety of beverages, including wine, draft beer, …Continue reading
【Hotel / Guest rooms】
Is there a bath in the guest room?
All rooms are equipped with a bath / western toilet.Guest room baths will be non-hot springs.The toilet is a washlet.
【Bathing / Baths】
Please tell me the hours of outdoor bath use
Day and evening is from 15:00 to 24:00 and morning is from 7:00 to 11:00.
【Hotel / Guest rooms】
Can I speed up my check-in?
Depending on the reservation situation of the day, we may not be able to receive check-in earlier than usual.
Please note.
In case of early …Continue reading
【Bathing / Baths】
What kind of dryer etc are available in the outdoor bath?
We have installed a hair dryer in the dressing room.Shampoo and body soap are also provided for the bath.We are also preparing face towels.P…Continue reading
【Access / Parking】
Is there a parking lot?
We will only show you one parking lot free of charge per room.※No reservation required
【Hotel / Guest rooms】
Can I smoke in the room?
I'm sorry.The hotel is a smoke-free property in the entire building.We are preparing a smoking place next to the terrace on the first floor …Continue reading
【Hotel facilities / Equipment】
Is there a vending machine for drinks / cigarettes?
Vending machines for juices are on the first floor.Tobacco does not install or sell vending machines.Please understand.
【Bathing / Baths】
Is there a private bath? Is it necessary to make a reservation?
Guests have free private baths.There are two types of cute hot water and hot water of Hinoki.Please understand that this will be the first a…Continue reading
【Hotel / Guest rooms】
Do you have a refrigerator?
There is an air refrigerator in every room, so you can bring alcohol, juice etc.Please refrain from bringing it in the restaurant, please un…Continue reading
【Hotel / Guest rooms】
Please tell me the safekeeping of valuable items
Thank you in your self management to use the in-room safe (free).We do not keep valuables at the front desk.Please understand.