- Frequently Asked Questions
Please tell me the check in time and check out time.Check-in is from 3:00pm to 7:00pm and check-out is between 7:00am to 11:00am.
In addition, if the check-out time is set at 10:00 in plan you…Continue reading
Can I extend the checkout time?Depending on the reservation situation of the day it may not be possible to accept an extension of checkout.
Please understand …Continue reading
Which is the place of meals?Both dinner and breakfast are served at the restaurant on the first floor.We offer a wide variety of beverages, including wine, draft beer, …Continue reading
Is there a bath in the guest room?All rooms are equipped with a bath / western toilet.Guest room baths will be non-hot springs.The toilet is a washlet.
Please tell me the hours of outdoor bath useDay and evening is from 15:00 to 24:00 and morning is from 7:00 to 11:00.
Can I speed up my check-in?Depending on the reservation situation of the day, we may not be able to receive check-in earlier than usual.
In case of early …Continue reading
What kind of dryer etc are available in the outdoor bath?We have installed a hair dryer in the dressing room.Shampoo and body soap are also provided for the bath.We are also preparing face towels.P…Continue reading
Is there a parking lot?We will only show you one parking lot free of charge per room.※No reservation required
Can I smoke in the room?I'm sorry.The hotel is a smoke-free property in the entire building.We are preparing a smoking place next to the terrace on the first floor …Continue reading
Is there a vending machine for drinks / cigarettes?Vending machines for juices are on the first floor.Tobacco does not install or sell vending machines.Please understand.
Is there a private bath? Is it necessary to make a reservation?Guests have free private baths.There are two types of cute hot water and hot water of Hinoki.Please understand that this will be the first a…Continue reading
Do you have a refrigerator?There is an air refrigerator in every room, so you can bring alcohol, juice etc.Please refrain from bringing it in the restaurant, please un…Continue reading
Please tell me the safekeeping of valuable itemsThank you in your self management to use the in-room safe (free).We do not keep valuables at the front desk.Please understand.
Please feel free to contact us if you have any questions.