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  2. Frequently Asked Questions

Frequently Asked Questions

  • Please tell me the check in time and check out time.

    Check-in is from 3:00pm to 7:00pm and check-out is between 7:00am to 11:00am.
    In addition, if the check-out time is set at 10:00 in plan youContinue reading
  • Can I extend the checkout time?

    Depending on the reservation situation of the day it may not be possible to accept an extension of checkout.
    Please note.
    Please understand Continue reading
  • Which is the place of meals?

    Both dinner and breakfast are served at the restaurant on the first floor.We offer a wide variety of beverages, including wine, draft beer, Continue reading
  • Is there a bath in the guest room?

    All rooms are equipped with a bath / western toilet.Guest room baths will be non-hot springs.The toilet is a washlet.
  • Please tell me the hours of outdoor bath use

    Day and evening is from 15:00 to 24:00 and morning is from 7:00 to 11:00.
  • Can I speed up my check-in?

    Depending on the reservation situation of the day, we may not be able to receive check-in earlier than usual.
    Please note.
    In case of early Continue reading
  • What kind of dryer etc are available in the outdoor bath?

    We have installed a hair dryer in the dressing room.Shampoo and body soap are also provided for the bath.We are also preparing face towels.PContinue reading
  • Is there a parking lot?

    We will only show you one parking lot free of charge per room.※No reservation required
  • Can I smoke in the room?

    I'm sorry.The hotel is a smoke-free property in the entire building.We are preparing a smoking place next to the terrace on the first floor Continue reading
  • Is there a vending machine for drinks / cigarettes?

    Vending machines for juices are on the first floor.Tobacco does not install or sell vending machines.Please understand.
  • Is there a private bath? Is it necessary to make a reservation?

    Guests have free private baths.There are two types of cute hot water and hot water of Hinoki.Please understand that this will be the first aContinue reading
  • Do you have a refrigerator?

    There is an air refrigerator in every room, so you can bring alcohol, juice etc.Please refrain from bringing it in the restaurant, please unContinue reading
  • Please tell me the safekeeping of valuable items

    Thank you in your self management to use the in-room safe (free).We do not keep valuables at the front desk.Please understand.

Reserve·Contact us

Please feel free to contact us if you have any questions.