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Frequently Asked Questions

Frequently Asked Questions

【Hotel / Guest rooms】
Please tell me the check in time and check out time.
Standard check-in and check-out times are
Check-in is from 3:00 PM to 6:00 PM and check-out is from 7:00 AM to 11:00 AM.
This may vary depen…Continue reading
【Hotel / Guest rooms】
Can I smoke in the room?
I'm sorry.This hotel is entirely non-smoking.
A smoking area is available outside, next to the lobby on the first floor.
【Bathing / Baths】
Please tell me the hours of outdoor bath use
Check-in is from 15:00 to 23:00, and morning check-in is from 7:00 to 11:00.
【Hotel / Guest rooms】
Can I extend the checkout time?
Depending on the reservation situation of the day it may not be possible to accept an extension of checkout.
Please contact the front desk.
…Continue reading
【Meals / Restaurants / Bars】
Which is the place of meals?
Both dinner and breakfast are served at the restaurant on the first floor.We offer a wide variety of beverages, including wine, draft beer, …Continue reading
【Hotel facilities / Equipment】
Is there a vending machine for drinks / cigarettes?
Vending machines for juices are on the first floor.We do not sell tobacco.Please understand.
【Hotel / Guest rooms】
Is there a bath in the guest room?
All rooms are equipped with a bath / western toilet.Guest room baths will be non-hot springs.The toilet is a washlet.
【Hotel / Guest rooms】
Can I speed up my check-in?
Depending on the reservation situation of the day, we may not be able to receive check-in earlier than usual.
Please note.
In case of early …Continue reading
【Bathing / Baths】
What kind of dryer etc are available in the outdoor bath?
We have installed a hair dryer in the dressing room.Shampoo and body soap are also provided for the bath.We are also preparing face towels.P…Continue reading
【Access / Parking】
Is there a parking lot?
We will only show you one parking lot free of charge per room.※No reservation required
【Bathing / Baths】
Is there a private bath? Is it necessary to make a reservation?
Guests have free private baths.There are two types of cute hot water and hot water of Hinoki.Please understand that this will be the first a…Continue reading
【Hotel / Guest rooms】
Do you have a refrigerator?
There is an air refrigerator in every room, so you can bring alcohol, juice etc.Please refrain from bringing it in the restaurant, please un…Continue reading
【Hotel / Guest rooms】
Please tell me the safekeeping of valuable items
Thank you in your self management to use the in-room safe (free).We do not keep valuables at the front desk.Please understand.